Terms & Conditions

Welcome to Collaborate Telecom. These Terms & Conditions (“Terms”) govern your use of our website, services, support communications, and SMS/text messaging program. By accessing our website or subscribing to SMS notifications, you agree to these Terms.

1. Use of Our Website

You may browse and use our website for general informational purposes. You agree not to misuse, modify, disrupt, or attempt to gain unauthorized access to any system or data.

2. SMS/Text Messaging Program

By providing your mobile number through our webform, customer intake process, or verbal consent, you agree to receive SMS/text messages from Collaborate Telecom related to:

Service updates
Support notifications
Scheduled maintenance
Appointment confirmations or changes
Account-related communications

Message Frequency

Message frequency varies, but typically is up to 4 messages per month.

Message & Data Rates

Message and data rates may apply depending on your cellular plan.

Opt-Out Instructions

You may opt out at any time by replying:
STOP
You will receive a final confirmation message stating you’ve been unsubscribed.

HELP Instructions

For assistance, reply:
HELP
Or contact us directly:
📞 832-431-0206
📧 support@collaboratetelecom.com

3. Eligibility

You must be 18 years or older to use our services or subscribe to SMS notifications. No services or messages are intended for minors.

4. Customer Responsibilities

You agree to provide accurate information and maintain responsibility for any activity conducted via your provided contact information.

5. Service Availability

We strive to maintain uptime but do not guarantee uninterrupted availability of our website, SMS messaging, or support systems. Delays may occur due to carrier issues, maintenance, or network problems.

6. Limitation of Liability

Collaborate Telecom is not liable for:

Delays or failures in SMS delivery
Carrier issues or service outages
Losses due to user error or unauthorized account access

Your use of our services is “as is.”

7. Changes to These Terms

We may update these Terms at any time. Updates will be reflected with a revised “Last Updated” date at the top of the page.

8. Contact Information

For questions regarding these Terms, contact us at:
📧 support@collaboratetelecom.com
📞 832-431-0206
🌐 www.collaboratetelecom.com